Shipping policy

We ship Food for Thought products from the North of Portugal, to destinations across Europe, including the United Kingdom, subject to availability for your address at checkout.

Order processing

We normally dispatch orders within 2 business days, excluding weekends and Portuguese public holidays.

Dispatch time is the time we need to prepare your order. It is separate from delivery time.

Shipping charges and delivery

Shipping charges are shown at checkout before you complete your purchase.

Delivery times vary depending on your destination and the delivery service. If you need your order by a particular date, please contact hi@foodforthoughtproject.net before ordering so we can advise you.

Delivery addresses

Please check your delivery address carefully before placing your order. If you notice an error, contact us as soon as possible. We will try to update the address if your order has not yet been dispatched.

Delayed, lost or damaged parcels

If your order is delayed, lost or arrives damaged, email hi@foodforthoughtproject.net with your order number and details of the issue.

We will investigate with the delivery provider and arrange an appropriate solution. Your statutory consumer rights remain unaffected.

Returns

For information about returning an order, please read our Returns and Refunds policy.

Contact

Email: hi@foodforthoughtproject.net
Phone: +351 916 319 504